We downgraded it down before we went to Singapore in order to save a few pesos in our PLDT MyDSL and telephone bill.
We’re not complaining as its only going to be temporary, we will upgrade it again to a faster connection next year.
Tsktsk, internet is still down, I can’t work like this…
going to buy Globe broadband’s USB plug and play internet now…
Well at least this time they are admitting that it’s their fault.
after calling 171. 1-3-1-2-1, an audio advisory plays
We regret to inform you that you may experience slow connection due to cable break in international access link, we have activated our backup circuits
to augment network capacity
Please bear with us. Thank you
… just my luck that these things happen just when I badly need it. the call center technical agent also said even other Telecommunication services like (Globe, etc) are having the same problem.
more than 2 months ko nang problem tong internet na nadidisconnect every hour and every day
and itong telephone line ko naman ay nag-iistatic.
puro incompetent ata ang mga pldt employees as bakit tumatagal ng ganito katagal para isolve ang problem.
yung mga technician, they keep on closing the “ticket reports” even if the problems are not solved at all.
memorized na nga daw nya ang surname ko at telephone number na nirereport ko.
yung mga CSR, they keep on transfering or disconnecting the current call. I keep on waiting long minutes on their 171 tech support.
yung mga taga-billing, magulo and they wont acknowledge the rebates that I am rightfully should get for the troubles that I’m having now. (dumating na ung bills namin and wala namang kahit pisong rebates)
yung supervisors, naman magaling mag-promise but cant deliver the promises they make. they said “sir, I’ll personally coordinate with … and will call you back…” but I didnt receive a return call.
so in short, puro liars ang mga tao dun, mapaemployee or supervisors 
kainis and very unprofessional.
if I log every calls I made with the 171, it would probably be more than 60 calls na amounting to approximately 80 hrs…
Napakadaming time ko ang nasasayang ng ganito, dapat ay sa work ko ginagamit ang mga time na un.
I’m very disappointed with PLDT.
I’m currently researching and finding alternatives to PLDT.
if anyone have suggestions na puede naming gamitin pamalit d2 po sa las pinas, pls leave a comment below.
thanks po in advance.
Hi everyone,
We are seeking for some help from our fellow Filipinos. Can anyone suggest of a good Internet Service Provider?
We are very tired of PLDT’s very poor service. We have a re-curring internet disconnection problem (every hour).
We would appreciate any suggestions you may have. Thanks in advance.
BTW, we are from Las Pinas.
